1. Commitment to Privacy
At Grainvo, we value the trust you place in our craftsmanship. We are committed to protecting the personal data you share with us.
2. Data Collection
To process your orders and improve your experience, we collect:
- Order Information: Name, address, and email for fulfillment.
- Website Analytics: Anonymous data to help us improve site navigation.
- Payment on Delivery: You pay in cash when your order is delivered. No online payment or card details required.
3. Data Usage
Your data allows us to:
- Process and ship your artisan orders.
- Provide customer support.
- Send workshop updates (if opted-in).
- Prevent fraudulent transactions.
- Enhance our product range based on popular demand.
5. Your Data Rights
You have the full right to access, modify, or request deletion of your data at any time.
6. Policy Updates
We may update this policy as our workshop grows. Significant changes will be communicated via email.
7. Contact Privacy Officer
Privacy concerns can be addressed through our Contact Page.